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SEV-3OpenAI
2 sources standard

OpenAI announced on 13 May 2024 that GPT-4o and additional tools would be made available to free-tier ChatGPT users [source]. The rollout marked a significant expansion of access to the company's flagship multimodal model, previously restricted to paid subscribers.

GPT-4o, described by OpenAI as faster and more capable than GPT-4 Turbo, was positioned as the new default model for ChatGPT. Free users gained access to features including vision capabilities, browsing, memory, and data analysis tools that had been paywalled since their introduction.

The announcement specified that free users would receive "limited access" to GPT-4o, with usage caps that would revert users to GPT-3.5 once exceeded. OpenAI did not disclose specific rate limits or the threshold at which model switching would occur.

The change represented a departure from OpenAI's previous access model, which had maintained a clear division between free GPT-3.5 access and paid GPT-4 family access since November 2022. The company stated the expansion aimed to make "advanced AI tools accessible to everyone" while maintaining Plus and Team tier benefits through higher usage limits and exclusive features.

Industry observers noted the timing coincided with increased competition from Anthropic's Claude 3 family and Google's Gemini models, several of which offered free-tier access to frontier capabilities. The move also followed OpenAI's Spring Update event, where GPT-4o was first demonstrated with real-time voice and vision capabilities.

Free-tier users reported receiving access to GPT-4o gradually over the following days, with some accounts showing the model selector while others remained on GPT-3.5.

Why this is an AI incident

Launch-archive bulk classification (10 May 2026). Source signal originates from a real AI provider, regulator, or model-comparison probe; the harm or behavioural change described would not have occurred without the AI system being deployed in the role described. Editor reviewing the archive may amend the rationale per-wire.

Counterfactual "but-for" test per the Editor's Guide.

Codes M1, F10
Providers OpenAI